General terms of sale, delivery and payment
General conditions of sale and delivery
1. Formation of a contract
1.1. These conditions shall apply exclusively to all current and future transactions which are concluded with purchasers of our products or services. Varying agreements and terms and conditions of business of the purchaser shall only be applicable if they have been given written confirmation for the respective order. This shall also apply if we are instructed upon receiving a request to make an offer that the offer shall only be subject to the terms and conditions of business of the purchaser.
1.2. Orders received by customers shall essentially constitute a contractual offer. This shall also apply if we have previously provided the purchaser with price quotations, price lists or a document defined as an offer. Such offers shall also be deemed to have been made subject to our general conditions of business. Contracts are not deemed to be concluded until our written order confirmation has been made or our delivery performed.
1.3. Our offers are provisional inasmuch as they contain no written indication to the contrary. Associated documents such as leaflets, illustrations, drawings as well as such products and services represented on the Internet are not binding for us, unless this is confirmed by us as being binding. We shall only accept orders in written form.
1.4. Electronically transmitted orders must be in the form of secure documents. This shall also apply to order amendments of any type.
1.5. We shall maintain title, copyright and intellectual-property rights to all images, drawings, calculations and other documents. This provision shall not only apply to documents designated "confidential". We may at any time demand that documents so supplied be reissued, without any entitlement to exercise a right of retention in this respect. The customer must obtain our corresponding express written consent before any disclosure to third parties, copying or saving to its own data storage systems. This obligation to maintain confidentially shall remain in force even after the contract has terminated and shall expire only when, if or insofar as the plans, drawings, calculations and other production technology-related documents supplied enter the public domain. The burden of proof shall be on the customer in this respect.
1.6. Our conditions of sale apply to registered traders within the meaning of art. 310, sect. 1 of the German Civil Code (BGB) and, without any express or renewed notice regarding their inclusion, to all future transactions and agreements with the ordering party.
2.1. The transfer of risk to the purchaser shall apply upon the loading of the goods at our works, which shall also apply in the case of carriage-free deliveries.
2.2. In the absence of specific agreement, the choice of route and method of shipping shall be made in accordance with our judgement and exclude all liability.
2.3. Should transport insurance be taken out by us, claims for damage shall be limited to the amount refunded by the insurer. The purchaser shall be obliged to advise documented transport damage both to the carrier and to ourselves and to leave the damaged goods in the condition as supplied pending release by ourselves.
2.4. Should delivery be delayed at the fault of the purchaser the transfer of risk to the purchaser shall already be effective from the announcement of readiness to despatch. We shall be entitled to store the goods at our discretion at the cost and risk of the purchaser and insure the goods against all risks.
3 Prices and terms of payment
3.1. Unless otherwise agreed and confirmed by us, our prices shall be applicable loaded free ex works excluding packing, freight, insurance and VAT where applicable. These additional costs shall be billed accordingly.
3.2. Our invoices shall be due and payable within 30 days without any deductions. Varying conditions shall be subject to written agreement and noted on the invoice. All payments shall be subject to article 367 of the German Civil Code (BGB). Furthermore, settlement shall be made in accordance with the oldest obligations.
3.3. In the event of arrears (defined by payment receipt by us), we shall be entitled to charge arrears interest in the amount of 9% above the base rate of the European Central Bank.
4.1. The type of packing shall be at our discretion. In the choice of packing we consider all identifiable conditions for the definition of the most appropriate packing. The costs of packing, which we charge at cost price, shall be borne by the purchaser.
4.2. If the customer so wishes, we can arrange insurance cover for transport; with all and any costs in this respect to be borne by the customer.
5 Delivery times
5.1. The delivery periods agreed with us shall only commence following complete clarification of all details of the order and when both parties have reached agreement upon the conditions of the order.
5.2. The delivery period shall be appropriately extended - also in the case of arrears - in the event of force majeure and all other unanticipated hindrances which we cannot be accountable for, inasmuch as such hindrances can be proved to have substantial influence upon manufacture or despatch of the goods to be delivered. This shall also apply should such events originate from our suppliers.
5.3. Should delivery not be possible within a reasonable time we shall be entitled to withdraw from the contract. All claims by the purchaser shall confine themselves to the repayment of possible advance payments for undelivered goods.
5.4. Compliance with our delivery obligations shall require timely and proper fulfilment of the customer's corresponding obligations in this respect. If the customer delays acceptance of delivery or negligently infringes any other obligation to cooperate, we shall be entitled to demand compensation for all loss and damage so incurred, including any additional costs. We shall retain the right to bring further claims. If the prerequisites for invoking this provision exist, the risk of accidental loss or accidental damage of the purchased item(s) shall be transferred to the customer at the moment in which the customer falls into arrears regarding acceptance of delivery or payment.
5.5. The delivery period shall be deemed to have been fulfilled if readiness to deliver has been communicated by us within the corresponding deadline, or if the goods have left our works.
5.6. We shall only be deemed to be in arrears after a grace period of at least 30 days granted by the purchaser has expired, unless a specific delivery date has been expressly agreed with indication of the calendar day concerned.
5.7. Liability claims by the purchaser in respect of impossibility to perform and arrears are expressly excluded, insofar as legally permissible. If delayed delivery is attributable to grossly negligent breach of contract on our part, our liability for loss and damage shall be limited to amounts that are foreseeable and typically occurring.
5.8. We shall be entitled to perform part deliveries. These shall be deemed to constitute partial fulfilment of the contract. In that respect withdrawal from the contract by the purchaser shall be excluded.
6 Reservation of title
6.1. All our deliveries are performed subject to retention of title, even is there is no explicit indication in this respect. The goods shall remain our property until the complete payment of all claims arising from the business relationship with the purchaser. In the case of payment on account, the reservation of proprietary rights shall apply as a security deposit against our claimed balance. The customer shall notify us immediately and in writing of all and any third-party seizure or other interventions, so that we can enter a claim in accordance with article 771 of the German Code of Civil Procedure (ZPO). If the third party concerned is unable to meet our legal and out-of-court costs arising from a claim under the terms of art. 771 ZPO, the customer shall be liable for our losses so incurred.
6.2. Adaptation or processing of the goods may be carried out within the sense of art. 950 BGB without any obligation to us. The processed goods shall continue to be considered goods subject to retention of title in accordance with clause 6.1. In the case of processing with other goods that do not belong to us, joint ownership of the new goods shall be in relationship to the invoiced value of our goods to the invoiced value of the other goods processed.
6.3. The purchaser undertakes to handle items subject to reservation of title on our part with utmost professional care; paying particular attention to the commitment, at the purchaser's own expense, to insure the goods sufficiently - for their value when new - against fire, water damage and theft. The customer shall be liable for all costs arising from any maintenance or inspection work that may be required, and for carrying out such operations at the stipulated intervals. We shall be entitled to insure the goods for ourselves at the customer's expense.
6.4. Any mortgaging or transfer by way of security of the reserved goods shall be prohibited to the purchaser. The purchaser is obliged to inform us without delay about any mortgages and other impairments of our rights.
6.5. The purchaser shall be entitled to assign the goods within the course of normal business under normal terms and conditions of business subject to claims from the further assignment being transferred to us in full.
6.6. The claims of the purchaser from the assignment of the reserved goods shall be transferred to us immediately. They count as security to the same extent as reserved property. Should the reserved goods be sold together with other goods not assigned by us the transfer of the claim from further assignment shall only apply in the amount of the proceeds from further processing of the reserved goods assigned. In the case of the assignment of goods to which we have co-ownership in accordance with clause 6.2 the transfer of the claim shall be in proportion with the extent of the degree of co-ownership.
6.7. Inasmuch as the customer fulfils his payment obligations he shall be entitled to collect from further assignment the claims transferred to us. The proceeds due to us shall be payable to us immediately upon their respective receipt. Upon demand by us the purchaser shall be obliged to communicate the identity of the debtor of the transferred claims and to advise him of the transfer. We shall be entitled to advise the debtors of the transfer on his behalf.
6.8. The reserved ownership shall be transferred to the purchaser as soon as our claims have been met in full. Should the value of the securities to which we bear title exceed the total claim by more than 30% we shall be obliged upon request by the purchaser to release reserved goods in the amount of the excess value.
6.9. In the case of claims due or made due in accordance with clause 3.6 we shall be entitled to seize the goods supplied by us following unsuccessful previous requests for their handover by way of security for ourselves. In this respect the purchaser shall be forced to waive his rights inasmuch as we provide at least one neutral witness for the seizure and immediately confirm the successful seizure in writing stating the witness.
6.10. Returns on the basis of reserved ownership or exercise of the legal right of removal shall be deemed to be withdrawal from the contract in accordance with art. 449, sect. 2 BGB.
7.1. Complaints concerning our deliveries shall be made by the purchaser in writing immediately upon arrival of the goods at the place of delivery or at the latest within two weeks. Otherwise no warranty claims shall be entertained. This shall not apply to defects that are not discernible despite thorough examination. In such cases a complaint must be made immediately upon discovery in writing, and in any event within 10 calendar days of such discovery.
7.2. The purchaser shall be obliged to examine the suitability of the goods supplied for the intended use in respect of the product descriptions available on the Internet or provided as requested. We assume that the purchaser’s knowledge corresponds to state-of-the-art technological understanding. We shall not provide any guarantee for products that have become defective as a result of inappropriate use.
7.3. We shall be entitled to examine or have examined deliveries about which complaints have been made. For this purpose, the purchaser shall provide us with all available documents.
7.4. All guarantees shall become void should the purchaser handle the goods inappropriately and not in compliance with the technical requirements. This shall apply in particular if the goods are subjected to the effects of dampness where this affects the qualities of the goods, or to goods that have been specially manufactured in clean-room operation but not processed under adequate conditions.
7.5. We shall be entitled to supply either partially or in full goods of higher quality than those covered by the price agreed with the purchaser in order to fulfil delivery deadlines. Following such deliveries the purchaser shall not be entitled to claim better quality for future purchases. In particular he shall not be entitled to make any claims concerning any missing qualitative characteristic of the better-quality goods.
8 Liability for Assured Quality
8.1. The product descriptions published by us are of a general character and may be subject to change within the context of technical development. They are consequently not binding and solely serve the purpose of providing information concerning possible usage and application possibilities.
8.2. The only characteristics that shall be binding are those that are assured to the purchaser in writing. These are tested with standard quality-assurance measures and guaranteed accordingly.
8.3. The quality assurance is certified and the selection methods of the QA are established. These shall be made available to the purchaser upon his request.
8.4. Should our QA methods be insufficient for the purchaser in respect of his planned processing of our goods he shall be required to perform supplementary tests prior to usage of the goods or to make appropriate arrangements with us.
8.5. We shall not be liable for any defects or consequential costs that do not become apparent within the scope of the prescribed or agreed QA methods.
8.6. We undertake to provide our products in accordance with materials specifications. The weld quality of our products is beyond the scope of our influence. As these are often dependent upon a reaction of the elements of alloys and upon the prevailing technical conditions at the place of use, we essentially exclude any guarantee for the welding quality of the products supplied by us. Prior to ordering large quantities we therefore recommend the purchase of sample amounts from available production lots and having these welded under the prevailing conditions at the place of use. The purchaser accepts upon despatch of the goods that any complaint concerning the welding shall be excluded. The purchaser shall therefore not be entitled to make claims arising from impairment or subsequent deliveries, or to demand return or claim for any consequential costs or pecuniary damages due to the welding results.
8.7. We shall be liable, to the extent defined by law and insofar as the customer makes the corresponding claims, for loss or damage resulting from misrepresentation or gross negligence on our part or that of our appointed agents or representatives. Unless there is deliberate breach of contract on our part, our liability shall be limited to loss and damage that is foreseeable and typical. This shall not affect liability in the event of death, personal injury or damage to health.
8.8. Unless otherwise stipulated above, all other liability is hereby excluded.
8.9. This shall apply in particular to claims for loss and damage upon entering into the contract arising from other breaches of duty or tort claims for property damage within the meaning of art. 823 BGB. This limitation shall also apply if the customer, instead of claiming for damages, claims compensation for expenses incurred in vain. Insofar as our liability is excluded or limited, this exclusion or limitation shall also apply to personal liability on the part of our staff, employees, collaborators and appointed agents and representatives.
8.10. The limitation period for warranty claims is 12 months, counted from the date of transfer of risk. If the item purchased forms part of a building structure and subsequently causes a defect, the statutory rules on limitation shall apply.